Manager HR Shared Services (Recruitment)

• PositionManager HR Shared Services (Recruitment)
• CompanyFinance Trust Bank
• LocationKampala, Uganda
• CategoryBanking, Management, Human Resource Jobs in Uganda
• IndustryBanking and financial services
• DepartmentHuman Resources (HR Shared Services)
• DeadlineWednesday, 18 November 2026
• Not in the advertJob type, pay and benefits

Finance Trust Bank is a Ugandan commercial bank headquartered at TWED Plaza on Lumumba Avenue, Kampala. Its slogan, Putting Women First, reflects a long focus on women, youth, salary earners and micro, small and medium entrepreneurs.

The bank moved to a Tier II licence regulated by the Bank of Uganda with effect from 1 April 2026. It offers savings and current accounts, loans, money transfers and bill payments through a branch network of more than 30 branches across the country.

Finance Trust Bank holds ISO/IEC 27001:2022 certification for information security management, and it runs a whistleblower hotline and a toll-free customer line.

This is a broad shared services role rather than a pure recruiter job. The manager plans and runs the bank's employee benefits, payroll, recruitment and HR administration, from salary benchmarking and job grading to monthly payroll sign-off, statutory deductions and staff loan recoveries across a network of more than 30 branches.

The post reports to the Head of Human Resources and owns the HRMIS, so data quality, HR dashboards and workforce analytics sit here too, along with the medical insurance scheme, exit processing and HR risk controls. Expect regular reporting to management, Exco and Board committees, and close contact with auditors, benefits providers and hiring managers. Confidentiality of staff data is central to the job. Accounting skills are a plus for the payroll side.

In plain terms, this job splits into 5 areas of work. Each list below restates the employer’s duties in shorter words; the advert linked under How To Apply is the final word.

Reward and pay benchmarking

The manager shapes how the bank pays and grades staff, using market surveys and pay analysis to keep salaries fair and competitive.

• Apply and keep improving the bank's reward and pay strategy to attract, keep, motivate and drive staff performance.
• Arrange the bank's entry into industry pay surveys and benchmarking so pay stays competitive.
• Review salary structures and advise on market position, competitiveness and internal fairness.
• Lead job evaluation and grading reviews with approved methods so grades stay consistent and fair.
• Run pay equity analyses, recommend fixes and watch reward trends and labour market changes.

Payroll and statutory deductions

The role owns the monthly payroll from inputs to payslips, including PAYE, NSSF and LST, staff loans and payroll audits.

• Lead the full payroll so every salary is accurate, confidential, complete and paid on time.
• Check monthly inputs, validations, reconciliations and approvals before payroll runs.
• Process PAYE, NSSF, LST and other statutory deductions on time.
• Recover staff loans on schedule and handle deductions owed to outside lenders and other third parties as staff authorised.
• Get pay extras right, from advances, commissions and incentives to allowances, overtime pay and end-of-service benefits.
• Reconcile payroll, resolve queries, issue payslips on time, keep compliant records, manage payroll audits and tighten controls.

Recruitment and staff movements

The manager runs hiring from manpower plan to onboarding and tracks the cost and speed of every recruitment.

• Deliver the bank's manpower plan within approved budgets, strategy and staffing needs.
• Lead full recruitment, selection and onboarding of strong candidates within budget and timelines.
• Track hiring costs and efficiency, and build talent pipelines for critical, hard-to-fill roles.
• Keep hiring in line with policy, regulation and equal opportunity principles.
• Handle transfers, promotions, redesignations and secondments, and keep structure and establishment records current.
• Improve candidate experience, hire quality and time-to-fill, and report vacancy, cost-per-hire, turnover and source data.

HR data, benefits and exits

The role owns the HR system and people analytics, manages the medical scheme and benefits renewals, and handles staff records and exits.

• Own the HRMIS and keep HR data accurate, complete, confidential and secure across all systems.
• Build HR dashboards and workforce analytics on headcount, turnover, absenteeism, pay and productivity, backed by regular data audits.
• Push HR automation, process improvement and digital change in payroll and HR.
• Run the medical insurance scheme, coordinate benefits renewals and supplier talks, and track benefit use and costs.
• Manage employee records and all exits, including clearance, asset recovery, final dues and exit paperwork.
• Analyse exit interviews to improve retention and apply HR policies consistently across the bank.

HR risk and compliance

The manager spots and controls operational risk in every HR process and keeps the function ready for audit.

• Identify, assess, monitor and reduce operational risks in HR Shared Services.
• Keep strong controls over payroll, benefits, recruitment and HR administration.
• Comply fully with labour laws, statutory rules, internal policy and regulatory guidance.
• Close audit recommendations on time, keep SOPs and control documents current, and escalate key risk indicators.

Required Education

• Bachelor's degree in Human Resources Management, Organisational and Industrial Psychology, Social Sciences or a related field.
• A postgraduate HR diploma or HR certification is an added advantage.

Work Experience

• At least three to four years of general HR experience, preferably in banking.
• At least one to two years of specific experience in HR payroll management, recruitment and HR administration.

Additional Requirements

• Accounting skills are an added advantage.
• Sound understanding of Ugandan labour laws and HR best practice.
• Able to work under minimal supervision and keep staff data confidential.

Technical Skills

• Payroll and statutory deductions: End-to-end payroll, PAYE, NSSF and LST.
• HR analytics: HR analytical and problem-solving skills, dashboards and workforce reports.
• Uganda labour law: Knowledge of Ugandan labour laws and HR best practice.
• Accounting: Accounting skills are an added advantage.

Soft Skills

• People and stakeholder management: Excellent people management and stakeholder management skills.
• Communication and coordination: Good communication and coordination skills.
• Attention to detail: Accuracy and confidentiality with staff data.

No pay figure is given for this Manager HR Shared Services post, so raise it only after an offer. To judge an offer, check a gross figure with the Uganda take-home pay calculator (PAYE and NSSF) and compare it with our guide to bank pay and requirements.

• Senior HR role at a Tier II bank's Kampala head office.
• Covers reward, payroll, recruitment, HRIS and benefits in one job.
• Reports directly to the Head of Human Resources.
• Present HR reports to management, Exco and Board committees.
• Lead HR automation and digital change.
• A strong step for HR officers with payroll and recruitment experience.

Address your application to the Head, Human Resource, Finance Trust Bank, TWED Plaza, Plot 22B, Lumumba Avenue, Kampala, and email it to [email protected] as ONE PDF containing your application letter (stating your salary expectation), a detailed CV and copies of your academic documents and certificates. List the phone numbers and emails of three referees, one of them your most recent employer.

Word files or separate images will not be considered. Applications close on Wednesday, 18 November 2026. Only shortlisted candidates will be contacted, on 0312 222600 or 0414 341275 only, and the bank says no job offers are made online.

• Checked on 13 November 2026 against Finance Trust Bank's official advert.
• Closing date confirmed as 18 November 2026. NextRoleHub closes the listing at 23:59 Kampala time that day.
• The application link goes to the employer's own page or email. Applying is free; report anyone who asks for money.
• Before you apply, read our guide: Bank jobs in Uganda: salaries and how to get hired. Work out your pay with the take-home pay calculator.