Senior Manager DFS Commercialization and Partnerships

• PositionSenior Manager DFS Commercialization and Partnerships
• CompanyKCB Bank Uganda
• LocationKampala, Uganda
• Job TypeFull Time
• CategoryBanking, Fintech, Management Jobs in Uganda
• IndustryBanking, digital financial services and payments
• DepartmentDigital Financial Services Department
• DeadlineNo closing date specified.
• Not in the advertPay and benefits

KCB Bank Uganda says it has been part of the KCB Group since 2007. The bank describes itself as a financial services provider focused on innovative banking solutions in Uganda and states that it is licensed as a commercial bank by the Bank of Uganda.

The bank’s published mission is to drive efficiency while growing market share towards becoming a preferred financial solutions provider in Africa with global reach. Its stated purpose is “For People. For Better.”, centred on customers, colleagues and the communities it serves.

KCB Uganda’s website presents services for saving, borrowing and everyday transactions, including personal and business financial solutions. Its published values include being closer to customers, connected across teams and digitally enabled, and courageous in improving how it serves people.

The Senior Manager leads commercial growth across KCB Bank Uganda’s Digital Financial Services portfolio, building partnerships with fintechs, mobile operators, merchants, aggregators, utilities, corporate clients and API platform providers. The remit spans partner strategy and pipeline development, from market research and prospecting through negotiation, onboarding and pilot. The manager owns revenue, margin and transaction-volume measures, while supporting open banking, API monetisation, embedded-finance channels and joint service offers.

The role works closely with Product, Engineering, Legal, Risk, Compliance, Credit, Marketing and PR. It coordinates technical scoping and approvals, drafts commercial terms, manages contracts and steers operational handover through SOPs, support training and escalation routes. After launch, it tracks transaction and user growth, API milestones and hypercare results, then forecasts against targets and competitor activity. The advert also calls for sustained C-suite partner relationships and attention to changing digital-payment markets and regulations.

In plain terms, this job splits into 5 areas of work. Each list below restates the employer’s duties in shorter words; the advert linked under How To Apply is the final word.

Strategy and partner pipeline

The manager shapes partnership growth, keeps the opportunity pipeline current and takes priority alliances from first contact towards pilot delivery.

• Set and deliver the DFS business-development and partnership direction across mobile money, wallets, merchant acquiring, open banking and value-added services.
• Maintain the business-development pipeline and follow negotiations with prospective fintech, merchant and strategic accounts.
• Select priority fintech, utility, e-commerce and enterprise partners, managing each relationship from outreach through pilot.
• Screen potential partners and assess their pipeline status.

Commercial negotiations

The role negotiates partner economics and contract terms, then guides agreements through the bank’s relevant approval groups.

• Negotiate commercial terms, revenue-sharing approaches, pricing levels and service agreements with partners.
• Handle significant commercial, financial and legal negotiations; engage Legal, Risk and Compliance colleagues on MoUs, contracts and service arrangements.
• Write draft deal summaries, then agree revenue-split and go-to-market details.
• Secure internal agreement checks, engaging Legal, Risk, Compliance and Credit committee members.

Partner launch and operations

The manager coordinates technical onboarding, operational handover and post-launch service improvements with internal delivery teams.

• Coordinate onboarding integrations, technical scoping and regulatory approvals with Product, Engineering, Legal and Compliance.
• Create SOPs, train support colleagues, establish Tier-2 and Tier-3 escalations, and track early post-launch performance.
• Strengthen existing partner ties, develop joint offers and scope new integrations and embedded-finance routes with DFS Product and Project teams.

Market reach and API growth

The post researches prospective markets, pitches enterprise channels and supports API adoption and coordinated partner launches.

• Research the market and pitch DFS services to enterprise customers, utility providers and aggregators.
• Promote open banking and API revenue opportunities, onboarding developers and corporate users to the developer portal.
• Coordinate partnership launch campaigns and public-relations activity with Marketing and PR.

Revenue and partner results

The manager owns commercial measures, tracks channel results and maintains senior partner relationships while monitoring market changes.

• Check each partner channel’s transaction counts, total activity and active-customer expansion on a daily and weekly basis.
• Own DFS revenue, gross-margin and transaction-volume goals; review performance, forecast, compare competitors and monitor digital-payment regulation and markets.
• Track shared performance measures and API delivery milestones.
• Maintain relationships with C-suite partner contacts.

Required Education

• Required: Bachelor's degree in Economics, Finance or a business-related course.
• Required: Business Development Senior Certified Professional, Negotiation Certification and Agile Certified Practitioner.
• Added advantage: Master's degree in Economics, Finance or a business-related course.

Work Experience

• Total minimum experience: 7 years.
• Desirable: 4 years in banking and financial services.
• Essential: 2 years in senior leadership.
• Essential: 1 year of regulatory exposure.

Additional Requirements

• No additional requirements are listed in the advert.

Technical Skills

• DFS commercial models: The role structures pricing tiers, revenue-sharing models, commercial terms and service agreements.
• API and open banking: The advert includes API monetisation, developer-portal onboarding, open banking, and partner integrations.
• Partnership performance: The manager tracks partner transactions, active-user growth, DFS revenue, gross margin and transaction-volume KPIs.

Soft Skills

• Business development: The role researches and pitches DFS services and manages the partnership pipeline from prospecting through pilot.
• Negotiation: Lead commercial, financial and legal negotiations and draft term sheets and go-to-market arrangements.
• Stakeholder coordination: Coordinate with Product, Engineering, Legal, Risk, Compliance, Credit, Marketing and PR teams and maintain senior partner relationships.

No pay figure is given for this DFS Commercialization post, so raise it only after an offer. To judge an offer, check a gross figure with the Uganda take-home pay calculator (PAYE and NSSF) and compare it with our guide to bank pay and requirements.

• Own DFS partnership revenue, margin and transaction-volume performance.
• Lead negotiations with fintechs, mobile operators, merchants, utilities and enterprise partners.
• Develop mobile-money, wallet, merchant-acquiring, open-banking and value-added-service partnerships.
• Coordinate integrations and regulatory approvals with Product, Engineering, Legal and Compliance.
• Drive API monetisation, developer onboarding and embedded-finance opportunities.
• Work with senior partner stakeholders and coordinate launches with Marketing and PR.

Apply online through the KCB Group careers portal. No closing date is specified in the advert; check the portal for updates.

• Checked on 14 November 2026 against KCB Bank Uganda's official advert.
• No closing date was published. NextRoleHub rechecks the advert every 30 days and removes it once the employer closes it.
• The application link goes to the employer's own page or email. Applying is free; report anyone who asks for money.
• Before you apply, read our guide: Bank jobs in Uganda: salaries and how to get hired. Work out your pay with the take-home pay calculator.