DFS Compliance Manager

• PositionDFS Compliance Manager
• CompanyKCB Bank Uganda
• LocationKampala, Uganda
• Job TypeFull Time
• CategoryBanking, Fintech, Management Jobs in Uganda
• IndustryBanking, digital financial services and payments
• DepartmentDigital Financial Services
• DeadlineThursday, 26 November 2026, 11:55 PM
• Not in the advertPay and benefits

KCB Bank Uganda says it has been part of the KCB Group since 2007. The bank describes itself as a financial services provider focused on innovative banking solutions in Uganda and states that it is licensed as a commercial bank by the Bank of Uganda.

The bank’s published mission is to drive efficiency while growing market share towards becoming a preferred financial solutions provider in Africa with global reach. Its stated purpose is “For People. For Better.”, centred on customers, colleagues and the communities it serves.

KCB Uganda’s website presents services for saving, borrowing and everyday transactions, including personal and business financial solutions. Its published values include being closer to customers, connected across teams and digitally enabled, and courageous in improving how it serves people.

The DFS Compliance Manager provides regulatory oversight and compliance leadership across digital channels, mobile money, agency banking, merchant solutions, remittances and open APIs. The role monitors changes in central-bank requirements and payment rules, reviews higher-risk transaction and screening alerts, approves regulated product changes, and checks complex customer and partner onboarding. It also maintains compliance policies and internal controls, coordinates licence and product submissions, and ensures the bank is prepared for regulatory examinations, audits and inspections.

The post works across DFS product and operations teams and is a daily contact point for regulatory inquiries, data requests, customer escalations and incident notifications. It covers privacy and data-transfer controls, customer-facing fee and terms disclosure, dispute resolution, role-based AML/CFT and sanctions training, and risk reporting for senior governance. Daily duties include vetting digital releases and API workflows, auditing e-KYC and sanctions controls, conducting partner due diligence and investigating exceptions.

In plain terms, this job splits into 5 areas of work. Each list below restates the employer’s duties in shorter words; the advert linked under How To Apply is the final word.

Regulatory intelligence

The manager tracks changes in digital-finance rules, maintains regulator-facing contact and reflects new requirements in internal guidance.

• Monitor regulatory developments, central-bank circulars and directives relevant to payments, customer protection and cybersecurity.
• Serve as the daily contact for regulator questions, information requests, customer escalations and required incident notifications.
• Track changing rules and revise policies and SOPs accordingly.

Transaction and onboarding controls

The role oversees alerts and screening, reviews complex customer and partner checks, and tests the integrity of key financial-crime controls.

• Oversee high-risk alerts, suspicious-transaction reports and sanctions escalations for wallet and merchant-acquiring accounts.
• Review complex KYC, KYB and KYP files for higher-risk merchants, aggregators and fintech firms.
• Audit electronic KYC, AML and sanctions safeguards.
• Assess fintech firms and vendors before partnership approval.

Product and customer safeguards

The manager reviews proposed digital changes, privacy practices and customer-facing terms so releases and services meet compliance expectations.

• Provide required compliance approval for new DFS features, change requests, transaction-limit changes and marketing activity.
• Align operations with privacy laws, including data minimisation, consent and cross-border information transfers.
• Oversee digital customer safeguards, fee transparency, terms and conditions and timely resolution of disputes.
• Review digital releases and API workflows before implementation.

Policies and regulatory filings

The role maintains internal compliance frameworks, prepares external product and licensing submissions, and coordinates examinations and audits.

• Develop and maintain policies, manuals and controls for mobile money, digital credit, agency banking and instant payments.
• Manage applications for licences, sandbox access and product approvals, filing with central banks, telecom bodies and data-protection commissions.
• Plan and manage inspections, regulatory reviews and compliance audits, with a zero-critical-findings target.

Training and compliance reporting

The manager builds role-specific compliance knowledge, reports key risk information and investigates escalated exceptions.

• Train staff across sales, product, operations and customer care in data privacy, AML/CFT and sanctions matters.
• Compile dashboards for compliance risk, KRI monitoring and governance packs for the board.
• Investigate compliance exceptions and escalations.

Required Education

• Required: Bachelor's degree in Law (LLB), Business Administration, Finance, Risk Management, Information Technology or a related field.
• Required: Certified Anti-Money Laundering Specialist, Certified AML FinTech Compliance Associate and Certified Regulatory Compliance Manager.

Work Experience

• Total minimum experience: 5 years.
• Desirable: 3 years in banking and financial services.
• Essential: 2 years of regulatory exposure.

Additional Requirements

• No additional requirements are listed in the advert.

Technical Skills

• Financial-crime compliance: The role covers high-risk transaction alerts, suspicious transaction reports, sanctions screening, AML/CFT and e-KYC controls.
• Digital product regulation: Review new DFS features, API workflows, tier limits, marketing campaigns and product approval submissions.
• Compliance reporting: Prepare compliance-risk dashboards, KRI reports and board compliance packs.

Soft Skills

• Regulatory monitoring: Monitor central-bank circulars, directives and regulatory changes affecting digital payments, consumer protection and cybersecurity.
• Risk investigation: Investigate compliance exceptions and escalations and coordinate regulatory inquiries and incident notifications.
• Training and communication: Deliver role-based training across DFS product, operations, sales and customer-care teams.

No pay figure is given for this DFS Compliance Manager post, so raise it only after an offer. To judge an offer, check a gross figure with the Uganda take-home pay calculator (PAYE and NSSF) and compare it with our guide to bank pay and requirements.

• Oversee compliance across digital payments, wallets, agency banking, merchant services, remittances and APIs.
• Review higher-risk transaction alerts, sanctions escalations and complex KYC, KYB and KYP onboarding.
• Provide compliance oversight for DFS product features, limits, campaigns and release workflows.
• Coordinate licences, sandbox submissions, product filings, regulatory examinations and compliance audits.
• Strengthen privacy, customer-protection, dispute-resolution and digital financial-crime controls.
• Deliver training and prepare risk dashboards, KRI reports and board compliance packs.

Apply online through the KCB Group careers portal. Applications close on Thursday, 26 November 2026, 11:55 PM.

• Checked on 14 November 2026 against KCB Bank Uganda's official advert.
• Closing date confirmed as 26 November 2026. NextRoleHub closes the listing at 23:59 Kampala time that day.
• The application link goes to the employer's own page or email. Applying is free; report anyone who asks for money.
• Before you apply, read our guide: Bank jobs in Uganda: salaries and how to get hired. Work out your pay with the take-home pay calculator.