Relationship Manager – Agence Elite

• Job TitleRelationship Manager – Agence Elite
• BankBank of Africa Uganda
• DepartmentPersonal Banking
• Reports ToManager Agence Elite
• LocationKampala
• Experience5 years in banking, marketing or sales
• Deadline1 November 2026, 5:00pm

Bank of Africa Uganda is a commercial bank licensed by the Bank of Uganda and part of the pan-African BANK OF AFRICA Group.

Operating in Uganda since 1985, it serves individuals, small businesses and large corporations through a network of over 30 branches and agents countrywide.

The Relationship Manager maintains and grows the bank’s borrowing and deposits from its high-net-worth client base, positioning BOA as one of the best in the Elite segment for service, innovation and responsiveness.

Portfolio and Relationships

• Manage, expand and develop the centre’s client portfolios.
• Onboard, nurture and sustain new Elite relationships with strong growth potential.
• Negotiate and sell products and services tailored to client needs in line with the Private Banking strategy.
• Monitor risk, ensure debt collection and follow up term deposit and credit maturity dates.

Activity Planning and Steering

• Understand the centre’s geographical sector, competition and commercial potential.
• Analyse the branch customer base and portfolio, and keep weekly sales plans in place.
• Report weekly visits and achievements to the Manager Agence Elite and agree corrective actions.
• Handle temporary overdraft requests and unpaid cheques.

Client Service

• Open accounts, process credit applications and execute client instructions on time.
• Issue statements, ATM cards, savings cards and cheque books.
• Visit target clients and prospects in line with BOA sales practices and provide after-sales advice.
• Collect loan documents, handle complaints, update the client database and join marketing campaigns.

Qualifications and Experience

• Bachelor’s degree in Business Studies or a related discipline.
• 5 years’ experience in banking, marketing or sales.
• Good banking, product and market practice knowledge.
• Computer literate with standard office applications.

Technical Skills

• HNW relationship management: Elite and private clients.
• Credit processing: Applications and documentation.
• Risk monitoring: Overdrafts and collections.
• Sales planning: Weekly targets and visits.

Soft Skills

• Negotiation: Influencing high-value clients.
• Leadership: Strong management skills.
• Conflict resolution: Handling complaints.
• Planning: Organised execution.

Salary and benefits are not stated in the advert.

• Serve the bank’s top-tier Elite clients.
• Private banking exposure.
• Pan-African banking group.
• Clear sales and growth targets.
• Strong pick among relationship manager jobs in Uganda.

Apply online through Bank of Africa Uganda’s jobs and internships application form by 5:00pm on 1 November 2026, selecting Relationship Manager – Agence Elite.

Have your education history and CV ready before you start the form. See more banking jobs in Uganda and jobs in Kampala.

• Quantify your deposit and loan book.
• Show high-net-worth client experience.
• List products you’ve sold.
• Mention collections results.
• Apply before 5pm on 1 November.