Manager – Payments

• PositionManager – Payments
• CompanyMTN Mobile Money Uganda Limited
• Job ID7890
• LocationUganda
• Job TypeFull Time
• LevelMTN Level 3
• CategoryFintech Jobs in Uganda
• IndustryMobile Money / Fintech
• DeadlineApply before 4 November 2026, 12:00am

MTN Mobile Money Uganda Limited runs MTN MoMo, the mobile money and digital financial services business of MTN in Uganda. Its payment propositions span bill and service payments, merchant payments, online and in-app payments, API collections and QR.

MTN Mobile Money Uganda says it is an equal opportunity employer. The advert strongly encourages female candidates to apply and warns that false academic documents lead to prosecution and canvassing leads to disqualification.

The Payments Manager handles technical definition, solution design, integration readiness and lifecycle management of MTN MoMo consumer-to-business payment propositions. The focus is turning customer and business needs into clear functional requirements, scalable payment journeys and production-ready solutions across offline acceptance, bill payments, online checkout, API collections, QR, merchant and card-linked payments.

MTN wants a payments product professional with strong technical fluency to guide architecture and integration discussions, coordinate testing and production readiness, resolve delivery dependencies and strengthen platform performance. Adoption and usage are treated as outcomes of dependable product design, so the role owns performance dashboards, failure analysis, roadmaps, product papers and governance work with Legal, Risk, Compliance and Information Security. Authority follows the approved MTN Fintech Delegation of Authority.

• Lead product discovery and translate needs into functional requirements, user stories, process flows, business rules and acceptance criteria.
• Guide solution design covering APIs, authentication, callbacks, webhooks, error handling, reconciliation, settlement, reporting and monitoring.
• Maintain a prioritised roadmap across bill, merchant, service and online payments, APIs, QR and card-related propositions.
• Prepare product papers, requirements documents, solution options, business cases and investment motivations.
• Define activation plans covering customer journeys, channel readiness, partner enablement and user education.
• Ensure new integrations move from technical completion to live, stable and actively used propositions.
• Own dashboards on activation, conversion, usage, success rates, availability, latency, complaints and reconciliation exceptions.
• Analyse payment journeys and failure points through confirmation, settlement and reconciliation, and prioritise fixes.
• Work with Legal, Risk, Compliance, Information Security, Finance and Operations to embed technical and operational controls.
• Maintain product documentation, approvals, contracts, procedures, pricing and audit evidence.

Required Education

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Engineering, Finance, Business, Economics or a relevant discipline.
• Certification in product management, agile, project management, APIs, cloud, cybersecurity or card/payment systems is an advantage.

Work Experience

• At least 5 to 7 years of relevant experience in payments, fintech, banking, telecommunications, digital platforms or technology-enabled financial services.
• Experience taking digital payment products from discovery through integration, testing, launch and optimisation.
• Practical exposure to APIs, integrations, payment gateways, merchant or biller collections, cards, wallets or QR.

Additional Requirements

• Experience using transaction, service and funnel data to diagnose performance and prioritise improvements.

Technical Skills

• Payments architecture: digital payment solution design.
• Integration: API and systems integration fluency, UAT and release readiness.
• Operations: payment operations, settlement, reconciliation and funnel analytics.

Soft Skills

• Delivery: agile delivery, dependency and project management.
• Governance: risk, compliance, security and governance management.
• Partners: stakeholder and technology-partner management.

Not stated in the advert.

• Own MTN MoMo payment products used across Uganda.
• Work on APIs, QR, merchant and online payments.
• Shape the payments technology roadmap.
• Partner with Group Fintech and other MTN OpCos.
• Senior MTN Level 3 role.
• Female candidates are strongly encouraged to apply.

Apply on the MTN careers portal: Manager – Payments (Job 7890).

Deadline: apply before 4 November 2026, 12:00am. If you are not contacted within 14 days of the closing date, consider your application unsuccessful.

• Show payment products you took from discovery to launch.
• Name the APIs, gateways or QR systems you integrated.
• Give numbers for success rates or adoption you improved.
• Mention any product or agile certifications.
• Apply well before 4 November 2026.