Fraud Analyst, Uganda

• PositionFraud Analyst
• CompanySun King
• LocationUganda (onsite)
• Job TypePermanent, Full-Time
• CategoryRisk Jobs in Uganda
• IndustryOff-grid Solar Energy
• DepartmentCorporate Risk
• Reports ToCredit Manager
• DeadlineNot specified (apply early)

Sun King is an off-grid solar energy company that combines product design, fintech and field operations to bring affordable electricity to households and businesses without a reliable grid connection. It sells solar home systems, appliances, smartphones and clean cooking products on pay-as-you-go (PAYG) terms, so customers pay a small deposit and then make small daily payments through mobile money or cash until they own the equipment.

The company says 25 million homes and businesses rely on its products, that it has extended more than US$1.4 billion in PAYG loans, and that it employs about 3,500 full-time staff across 14 countries, with women making up 42% of its workforce. In Uganda, Sun King runs sales, collections and distribution through a large field network of agents.

The Fraud Analyst sits in Sun King’s Corporate Risk department and protects the business from losses linked to fraud in its field and customer operations. Because Sun King sells on credit through mobile money and thousands of field agents, the role focuses on spotting cases such as tampered products, stolen identities, impersonation of staff and customer scams, then following each case through to closure.

Much of the job is investigative and hands-on. You will gather information on suspected cases, coordinate with field teams and the call centre, work with law-enforcement agencies, and stand as a company witness in field-related legal cases when needed. The role also includes regular reporting and educating staff about fraud and its effect on the business.

• Investigate and collect information on suspected fraud, including tampering, identity theft, impersonation and scams.
• Work with field teams and the call centre to identify fraudulent cases and follow them through to closure.
• Liaise with law-enforcement agencies to close reported fraud and tampering cases.
• Act as a company witness in field-related legal cases when required.
• Prepare and escalate regular field reports on fraud-related activity.
• Educate staff about fraud and its effect on the business.

Required Education

• Bachelor’s degree or Higher National Diploma in criminal justice, criminology, sociology, psychology, security studies, risk management or a related field.

Work Experience

• At least 3 years of experience in the same or a related role.

Additional Requirements

• Certification in criminal investigations, fraud management or business analytics is an advantage.

Technical Skills

• Investigation: Gathering and documenting evidence on fraud cases.
• Reporting: Writing clear field reports and escalations.
• Risk awareness: Understanding fraud patterns in credit-based sales.

Soft Skills

• Communication: Excellent written and oral communication.
• People skills: Working with field staff, customers and police.
• Organisation: Good planning and the ability to work with minimal supervision.

Benefits are not stated in the advert.

• Permanent role with a large international solar energy company.
• Direct impact on protecting a pay-as-you-go credit business.
• Exposure to field operations, call centre and law-enforcement work.
• Good fit for criminology, security or risk professionals.
• Builds investigation and fraud-management experience.

Apply through the official Sun King Fraud Analyst advert and follow the employer’s steps.

No closing date is stated in the advert, so apply as soon as possible.

• Describe fraud or investigation cases you handled and how they closed.
• Mention any work with police or the courts.
• Show how you used data or reports to spot patterns.
• List any fraud, investigation or analytics certification.
• Keep your CV focused on the last 3 or more years of relevant work.