CRB Officer

• PositionCRB Officer
• CompanyKCB Bank Uganda
• LocationUganda
• Job TypeFull-Time
• CategoryBanking Jobs in Uganda
• IndustryBanking
• DepartmentCredit
• DeadlineMonday, 2 November 2026

KCB Bank Uganda is the Ugandan subsidiary of KCB Group, one of East Africa’s largest banking groups with operations in Kenya, Uganda, Tanzania, Rwanda, Burundi and South Sudan. In Uganda the bank serves individuals, small businesses and corporates through branches, agents and digital channels.

The bank recruits through the KCB Group careers portal and describes its people as the ‘Simba Pride’, under the brand line ‘For People. For Better.’

The CRB Officer sits in KCB Bank Uganda’s Credit Department and manages the bank’s relationship with the licensed Credit Reference Bureaus. That means making sure loan information the bank reports is accurate, complete and up to date, and that the bank stays compliant with CRB regulations at all times.

The role also works the other way: pulling CRB reports for branches and credit analysts, investigating disputes raised by bureaus or customers, working with the Legal Unit on queries, and checking that branches capture loan applications properly. Expect close contact with relationship managers, branch managers and regulators.

• Coordinate the bank’s credit reporting to the Credit Reference Bureaus.
• Ensure data integrity on information reported to CRBs.
• Carry out continuous data clean-up on both the good and bad loan book.
• Coordinate retrieval of information from CRBs for credit analysis.
• Keep the bank compliant with CRB regulations at all times.
• Prepare and submit periodic CRB reports to the regulator as required.
• Investigate and resolve disputes from the bureaus and clients on time.
• Monitor reconciliation of CRB-related payments.
• Run online CRB reports and share them with branches and other units.
• Ensure branches capture loan applications properly under credit applications.
• Work with the Legal Unit to resolve customer disputes and queries on submitted data.
• Liaise with relationship managers, branch managers and branch staff so information is submitted per policy and regulation.

Required Education

• Bachelor’s degree (the advert lists Bachelor’s Degree as the degree level).

Work Experience

• Not stated in the advert. Check the official advert for full requirements.

Technical Skills

• Credit data: Understanding loan books and credit reporting.
• Regulatory reporting: Preparing accurate periodic reports.
• Reconciliation: Matching CRB-related payments.
• Dispute handling: Investigating and correcting data errors.

Soft Skills

• Attention to detail: Keeping data clean and accurate.
• Stakeholder management: Working with branches, legal and regulators.
• Integrity: Handling confidential customer data securely.

Benefits are not stated in the advert.

• Specialist role at a regional banking group.
• Direct exposure to credit risk and regulation.
• Work across branches, legal and credit teams.
• Builds data and compliance skills valued across banking.
• Full-time role in the Credit Department.

Apply through the official KCB Bank Uganda CRB Officer advert. KCB asks applicants to submit a detailed CV, cover letter and academic documents through its careers portal.

The closing date is Monday, 2 November 2026 at 23:59. Only shortlisted candidates will be contacted.

• Show any experience with CRB reporting, credit administration or loan data.
• Mention how you handled customer disputes or data corrections.
• Highlight regulatory reports you have prepared.
• Upload all academic documents the portal asks for.
• Apply before 2 November to avoid portal issues.