Programme Associate (Cash-Based Transfers) SC6

• PositionProgramme Associate (Cash-Based Transfers) SC6
• CompanyWorld Food Programme (WFP)
• LocationMoroto, Uganda
• Job TypeFull Time
• CategoryNGO, International Development, Operations Jobs in Uganda
• IndustryUnited Nations humanitarian assistance
• DepartmentCash-Based Transfers (CBT)
• DeadlineTuesday, 24 November 2026, 11:59 PM East Africa Time (GMT+03:00)

The World Food Programme is a United Nations humanitarian agency that provides assistance during emergencies and uses food assistance to support recovery from conflict, disasters and extreme weather.

WFP works with governments, communities and other partners across country, regional and global operations. Its stated organisational values include integrity, collaboration, commitment, humanity and inclusion.

The Programme Associate provides operational support for WFP Uganda’s cash-transfer portfolio in Karamoja. The work follows each payment cycle from readiness and recipient onboarding through transfer monitoring, transaction checks, reconciliation and issue follow-up. It includes contact with financial service providers, monitoring their access and liquidity, and supporting digital channels and financial inclusion. Assurance records, audit trails, beneficiary feedback and protection referrals are part of the work, alongside preparedness for shocks and rapid expansion when approved triggers are met.

The post works under the designated Programme Officer at the Karamoja Area Office and coordinates with Country Office and Area Office functions, providers, partners, Government and other cash stakeholders. It is linked to WFP’s wider Uganda cash-transfer work, so the associate also reports on delivery, analyses exceptions and risks, documents practical learning and may provide surge support elsewhere in the country. Moroto is the duty station, with field-focused coordination across the Karamoja portfolio.

In plain terms, this job splits into 5 areas of work. Each list below restates the employer’s duties in shorter words; the advert linked under How To Apply is the final word.

Programme delivery

This work turns the Karamoja cash plan into scheduled, tracked activities and ensures problems are documented and acted on.

• Plan and monitor cash assistance activities across Karamoja programmes.
• Prepare recipients, timing, payment arrangements and coordination before transfers.
• Track caseloads, transfer rounds, payments, follow-up actions and delivery problems.
• Record blockages, alert responsible staff and pursue agreed fixes.

Digital channels and providers

The associate supports access to digital payments and follows provider readiness, reach, liquidity and service performance.

• Help enrol recipients and deliver payments through authorised digital methods.
• Check connectivity, user access, agent reach, cash availability and provider capacity.
• Promote inclusion in digital finance through beneficiary information and literacy.
• Maintain contact with providers and review their preparedness and results.
• Check agent access, liquidity, service standards and payment availability; raise provider issues and support remedies.

Payments and controls

The role checks amounts and transactions, keeps an audit trail, and closes assurance, reconciliation and risk actions.

• Check transfer rounds, recipient entitlements and payment amounts.
• Compare payment records and resolve outstanding reconciliation cases with teams and providers.
• Complete and record control checks around each payment period.
• Keep CBT files complete, retrievable and ready for audit.
• Raise operational, financial, fraud, control or protection threats promptly and follow review actions to closure.

Beneficiary protection

Clear payment information, responsive complaints handling and attention to access barriers help ensure fair and safe assistance.

• Tell recipients what they are entitled to, payment details and how to provide feedback.
• Track complaints and service issues and route protection matters to the appropriate colleagues.
• Identify obstacles that prevent vulnerable people from using cash assistance safely and fairly.

Preparedness and learning

The associate supports emergency scale-up, coordination, reporting and practical learning for Karamoja and the wider country portfolio.

• Prepare delivery, enrolment, provider readiness and contingency plans for shocks.
• Help expand cash assistance quickly when authorised triggers are met and record learning from major activations.
• Coordinate with WFP teams, partners, providers, Government and other cash stakeholders.
• Maintain reliable data, submit monthly and quarterly updates, and analyse exceptions, provider results, recipient concerns and risks.
• Capture Karamoja lessons, improve guidance and tools, and provide surge help elsewhere in WFP Uganda when requested.

Required Education

• Secondary school completion is required.
• Post-secondary qualification or degree in Economics, Development Studies, Business Administration, Finance, Social Sciences, Information Management, Agriculture, International Development or a related field is an advantage.

Work Experience

• Progressively responsible programme or operational experience in humanitarian, development or social protection contexts.
• Experience in cash-based transfers, digital payments, financial inclusion, payment operations or social protection is highly desirable.
• Experience in beneficiary onboarding, payments, reconciliation, assurance, monitoring or data management is desirable.
• Experience with financial service providers, mobile operators, banks or digital payment providers is an advantage.
• Experience working with Government, partners and communities; experience in Karamoja or a similar remote, shock-prone setting is an advantage.

Additional Requirements

• Fluency in spoken and written English is required.
• Knowledge of languages commonly spoken in Karamoja is an advantage.
• Submit the application exclusively through WFP’s online recruiting system; the advert requests a CV and cover letter at application stage.

Technical Skills

• Cash-transfer operations: The advert calls for programme support across CBT planning, delivery, monitoring and payment management.
• Digital payments and reconciliation: Experience with digital payment channels, transaction follow-up or reconciliation is desirable.
• Provider coordination: Familiarity with financial service providers, mobile operators or banks is an advantage.
• Monitoring and reporting: The role maintains CBT data, reports on delivery and analyses payment exceptions and risks.

Soft Skills

• Coordination: Works with WFP functions, providers, Government, partners and communities.
• Accountability: Communicates payment entitlements and follows feedback, complaints and protection referrals.
• Analytical follow-up: Identifies bottlenecks, exceptions and risks and pursues corrective actions.

WFP states that it offers an attractive compensation package; details are in the Terms and Conditions section of the vacancy. The advert also notes training, coaching, mentorship and internal mobility.

• Work on WFP’s Karamoja cash-transfer portfolio from Moroto.
• Build hands-on experience with digital and financial-service-provider payment channels.
• Support payment verification, reconciliation and assurance controls.
• Help improve safe access and accountability for cash recipients.
• Contribute to emergency preparedness and anticipatory action.
• Document field learning that can inform WFP Uganda’s wider CBT work.

Apply through the WFP Workday vacancy page. Complete the Workday profile and submit a CV and cover letter. The advert states that applications are accepted only through the online recruiting system. Apply by Tuesday, 24 November 2026 at 11:59 PM East Africa Time.

• Checked on 13 November 2026 against World Food Programme (WFP)'s official advert.
• Closing date confirmed as 24 November 2026. NextRoleHub closes the listing at 23:59 Kampala time that day.
• The application link goes to the employer's own page or email. Applying is free; report anyone who asks for money.
• Before you apply, read our guide: How to find NGO jobs in Uganda. Work out your pay with the take-home pay calculator.