Manager, Relationship, Health

• PositionManager, Relationship, Health
• CompanyStanbic Bank Uganda
• LocationKampala, Uganda (Hannington Road)
• Job TypeFull-Time
• CategoryBanking Jobs in Uganda
• IndustryBanking
• DepartmentBusiness & Commercial Banking (Health Sector)
• DeadlineNo closing date specified

Stanbic Bank Uganda is one of the country’s largest commercial banks and a member of Standard Bank Group, Africa’s biggest banking group by assets, which operates across more than 20 African markets. In 2002 Stanbic acquired the state-owned Uganda Commercial Bank, which gave it one of the widest branch networks in Uganda.

The bank serves individuals, small and medium businesses, large corporates and government through Personal & Private Banking, Business & Commercial Banking and Corporate & Investment Banking. Its parent, Stanbic Uganda Holdings Limited, is listed on the Uganda Securities Exchange.

Stanbic is headquartered at Crested Towers on Hannington Road in Kampala. Its Business & Commercial Banking unit organises relationship teams by sector, so this role focuses on the health industry’s specific banking needs.

The Manager, Relationship, Health grows, manages and retains a portfolio of Business and Commercial Banking clients in the Health Sector. You will be the client’s main banker: delivering an excellent client experience, spotting business opportunities and providing tailored financial solutions that help health businesses grow, while keeping risk under tight control.

The job has four parts: deepening client relationships, winning new business and revenue across assets, liabilities, transactional banking and non-funded income, managing credit and risk through financial analysis and loan structuring, and running the portfolio against financial, service, compliance and risk targets. You will work closely with internal teams to deliver efficient service and keep excesses, arrears and revenue leakages to a minimum.

Client Relationship Management

• Develop, manage and deepen relationships with clients in the Health Sector portfolio.
• Conduct regular client engagements to understand business needs and provide value-adding financial solutions.
• Monitor client satisfaction and proactively resolve service-related issues.

Business Development and Revenue Growth

• Identify and pursue new business opportunities within existing and prospective Health client bases, and support cross-selling and up-selling of relevant banking products and solutions.
• Drive growth in assets, liabilities, transactional banking and non-funded income across Health Sector clients.
• Execute Health Sector and segment strategies to achieve portfolio growth and profitability targets.

Credit and Risk Management

• Conduct financial analysis and credit assessments to support lending decisions.
• Ensure compliance with all credit, risk, regulatory and KYC requirements.
• Monitor portfolio performance and proactively manage emerging risks and deteriorating exposures.
• Structure appropriate lending solutions that meet client needs while safeguarding the bank’s interests.

Portfolio Management and Service Delivery

• Manage portfolio performance against financial, service, compliance and risk targets.
• Maintain high standards of account management to minimise excesses, arrears and unauthorised overdrafts.
• Identify and address revenue leakages within the Health Sector portfolio.
• Collaborate with internal stakeholders to ensure efficient service delivery to clients.

Required Education

• Bachelor’s degree in Business Administration, Commerce, Finance, Accounting, Economics or a related field.

Work Experience

• Minimum of 5 to 7 years’ experience in Relationship Management, Business Banking, Commercial Banking or Corporate Banking.
• Proven experience managing customer relationships and engaging stakeholders at various organisational levels.
• Demonstrated experience in financial analysis, budgeting, forecasting and preparing credit applications.

Additional Requirements

• Strong knowledge of banking products, financial solutions, lending structures and credit processes.

Technical Skills

• Financial and commercial acumen: Reading client financials and spotting profitable opportunities.
• Credit risk and compliance: A sound understanding of credit risk, KYC and regulatory requirements.
• Analysis and problem solving: Strong analytical capability for credit and portfolio decisions.
• Business development: Identifying and capitalising on new business.
• Negotiation and presentation: Excellent communication, negotiation and presentation skills.
• Priority management: Results-oriented across multiple priorities in a dynamic environment.

Soft Skills

• Strategic, client-centric thinking: Putting client needs at the centre of every solution.
• Resilience: Self-driven and focused on achieving results.
• Adaptability: Comfortable navigating change and ambiguity.
• Judgement and accountability: Shows initiative and sound decision-making.
• Influence: Strong interpersonal skills to collaborate and persuade.

Stanbic has not published the salary or benefits for this role. As part of Standard Bank Group, the bank offers exposure to a pan-African organisation and is committed to fair, diverse and inclusive employment, welcoming applicants of all backgrounds, including people with disabilities.

• Own a sector portfolio in health, one of Uganda’s fastest-growing industries.
• Bank hospitals, clinics, pharmacies and medical suppliers with tailored solutions.
• Join one of Uganda’s largest banks, part of Africa’s biggest banking group.
• Build a portfolio across lending, deposits, transactional banking and non-funded income.
• Develop sector specialisation that sets you apart from generalist relationship managers.
• Work at the Hannington Road head office in Kampala.
• An inclusive employer that welcomes people with disabilities.

Apply online through the official Standard Bank Group careers portal (Manager, Relationship, Health, Ref 80456917A-0001). No closing date has been specified, so apply as soon as possible. Standard Bank never asks for money at any stage of recruitment. Report any such request to its fraud line on +27 800 222 050 or [email protected]. See more jobs in Kampala.

• Apply now. Roles with no closing date can be filled and pulled without notice.
• Quantify your portfolio: number of clients, loan book size, deposit growth and income growth.
• Highlight any healthcare clients you have banked, such as hospitals, clinics, pharmacies or distributors.
• Show credit skills with examples of credit applications you prepared and structured.
• Mention how you kept arrears, excesses and unauthorised overdrafts low in your book.
• Give an example of a cross-sell that grew non-funded income.