Business Development Officer-Bancassurance

• PositionBusiness Development Officer-Bancassurance
• CompanyMayfair Insurance Company Uganda Limited
• LocationKampala, Uganda
• Job TypeFull-Time
• CategoryInsurance Jobs in Uganda
• IndustryGeneral Insurance / Bancassurance
• Reports ToAssistant Manager Bancassurance
• DeadlineBefore Monday, 12 October 2026

Mayfair Insurance Company Uganda Limited is a general (non-life) insurer licensed by the Insurance Regulatory Authority of Uganda. It was licensed in November 2018, began operations in 2019, and by the 2024 Uganda Insurers Association industry figures ranked number 14 with a 4% market share. The company is based at 2nd Floor 2B, Plot 9 Yusuf Lule Road, Kampala, and is led by Managing Director Rudra Deva and Board Chairperson Candy Wekesa Okoboi.

Mayfair Uganda is part of the Mayfair group, which started in Kenya in 2005 and has since expanded to Zambia (2010), Tanzania (2016), Rwanda (2017), Uganda (2018), and the DRC (2020), with an affiliate, Mayfair Bank, in Kenya. Its Ugandan products cover motor, property, engineering, marine, liability, bonds, and accident and workmen’s compensation. The company is backed by highly rated reinsurers including Zep-Re (PTA), Kenya Re, and Africa Re, and its stated values are integrity, professionalism, reliability, and respect.

The Business Development Officer-Bancassurance is the main link between Mayfair and its partner banks. You will build and maintain relationships with partner banks and their branches, act as the main contact for assigned branches on insurance matters, visit branches regularly, and help bank staff spot and convert insurance opportunities. You will drive premium income and new business through the channel and increase insurance penetration across your branches.

A big part of the job is enablement: training and coaching bank staff on products, sales techniques, and compliance, and running product awareness sessions and campaigns. You will also coordinate with underwriting, claims, and operations to deliver on time, resolve customer complaints, track renewals and pipelines, and prepare regular performance and compliance reports.

Bancassurance Relationship Management

• Develop and maintain strong relationships with partner banks and branch networks.
• Act as the primary point of contact for assigned bank branches on insurance matters.
• Conduct regular branch visits to strengthen partnerships and drive business.
• Support bank staff in identifying and converting insurance opportunities.

Business Development and Sales

• Drive premium income and new business targets through the bancassurance channel.
• Identify opportunities to increase insurance penetration in assigned branches.
• Promote insurance products to bank customers through the branch network.
• Develop and implement initiatives to increase business volumes and market share.

Training and Capacity Building

• Train and coach bank staff on insurance products, sales techniques, and customer engagement.
• Run product awareness sessions and sales campaigns.
• Help bank staff understand product features, benefits, and compliance requirements.

Customer Service and Stakeholder Engagement

• Ensure high service standards for bank partners and customers.
• Coordinate with underwriting, claims, and operations for timely service.
• Help resolve customer complaints and escalated matters.

Portfolio Management and Retention

• Monitor business performance and renewal opportunities in assigned branches.
• Implement strategies to improve retention and customer loyalty.
• Track sales pipelines and conversion rates.

Reporting and Compliance

• Prepare periodic performance reports and business updates.
• Monitor compliance with regulatory requirements and internal policies.
• Keep accurate records of business development activity, training sessions, and sales performance.

Required Education

• Bachelor’s Degree in Business Administration, Marketing, Insurance, Finance, or a related field.
• A Diploma or professional qualification in insurance (ACII, AIIK, CII, or equivalent) is an added advantage.

Work Experience

• Minimum of 3 to 5 years’ experience in insurance sales, bancassurance, business development, relationship management, or a related field.
• Proven experience developing and managing strategic partnerships and distribution channels.
• A track record of hitting sales and premium production targets.
• Experience working with financial institutions, bank branch networks, or corporate clients is an added advantage.

Additional Requirements

• Sound understanding of insurance products, customer relationship management, and sales processes.
• Experience training, coaching, and supporting sales teams.

Technical Skills

• Bancassurance Channel Management: Runs insurance sales through partner bank branches.
• Insurance Product Knowledge: Explains general insurance covers clearly to bank staff and customers.
• Sales Pipeline Management: Tracks leads, conversions, and renewals by branch.
• Sales Training: Designs and delivers short product and sales sessions for bank staff.
• Performance Reporting: Produces accurate channel and branch performance reports.
• Compliance: Keeps bancassurance sales within regulatory and internal rules.

Soft Skills

• Partnership Building: Earns the trust of bank branch managers and staff.
• Influencing: Gets busy bank teams to prioritise insurance referrals.
• Customer Focus: Resolves partner and customer issues quickly.
• Results Orientation: Owns premium targets and pushes for growth.
• Integrity: Sells ethically and protects customer interests.

The advert does not list salary or benefits. The role offers direct experience building a bancassurance channel across partner bank networks, one of the faster-growing distribution routes in Uganda’s insurance market, at a regional insurer with group operations in six African countries.

• Grow a bancassurance channel across partner bank branches.
• Work at the meeting point of banking and insurance, a valuable skill set in Uganda’s market.
• Train and coach bank staff, building leadership and influence.
• Join an insurer that ranked number 14 with a 4% market share in 2024.
• Bank branch or relationship management experience counts as an advantage.
• Clear, measurable targets: premium growth, retention, and branch productivity.

Submit your CV and cover letter, clearly indicating the position applied for (Business Development Officer-Bancassurance), to info@mayfair.co.ug before Monday, 12 October 2026. Put the position name in your email subject line so it reaches the right team.

• Write “Business Development Officer-Bancassurance” in your email subject and cover letter.
• Highlight any work with bank branch networks, partnerships, or distribution channels.
• Put numbers on your sales record: premium written, targets hit, branches managed.
• Mention any training or coaching you have delivered to sales teams.
• List ACII, AIIK, CII, or other insurance qualifications if you have them.
• Show you understand how bank staff are motivated to refer insurance business.
• Send before Monday, 12 October 2026.