Relationship Manager – Infrastructure

• PositionRelationship Manager – Infrastructure
• Companydfcu Bank
• LocationKampala, Uganda
• Job TypeFull-Time
• CategoryBanking Jobs in Uganda
• IndustryBanking & Financial Services
• Reports ToSector Head – Infrastructure
• Experience5+ Years in Banking
• Vacancies1
• DeadlineWednesday, 30th September 2026

dfcu Bank is part of dfcu Group, one of Uganda’s longest-established financial services firms. Originally founded in 1964 as the Development Finance Company of Uganda by the Commonwealth Development Corporation (CDC), the Government of Uganda, DEG (Germany), and the International Finance Corporation (IFC), dfcu was created to finance long-term development projects that fell outside the appetite of traditional commercial lenders. Over 62 years later, the bank offers a full range of personal, business, and corporate banking products and services.

The Relationship Manager – Infrastructure is responsible for managing and growing corporate relationships within dfcu Bank’s infrastructure business segment. Reporting to the Sector Head, you will originate new business in line with targets, deepen wallet share with existing clients, and deliver a best-in-class customer experience to multinationals, large corporates, development organisations, government entities, and parastatals.

This is a front-line revenue role that blends sales, credit knowledge, and relationship management. You will analyse the competitive landscape, gather market intelligence, conduct regular client visits, cross-sell across borrowing and non-borrowing accounts, and work closely with Senior Relationship Managers and segment heads to sharpen your product and market understanding. If you are energised by closing deals, building long-term client partnerships, and working at the intersection of banking and infrastructure development, this is the role.

• Provide superior relationship management to ensure customer retention, loyalty, preference, and devotion across corporate relationships.
• Work with Senior Relationship Managers or segment heads to upskill understanding of market dynamics, sales strategies, and product knowledge.
• Sell the bank’s products to corporate customers including multinationals, large corporates, development organisations, government entities, and parastatals to enhance growth in customer numbers and achieve overall financial targets.
• Analyse and compare the bank’s product offering, service quality, pricing, and financial performance against competition; provide market intelligence and feedback to remain relevant and competitive as the preferred financial provider.
• Identify new or additional business openings in the market through research and information gathering.
• Improve relationship management through regular client visits, timely feedback, and continuous anticipation of client needs with the aim to exceed expectations.
• Cross-sell and retain borrowing and non-borrowing clients in branches; maintain a clean and updated client database.
• Address and resolve corporate customer complaints and provide feedback in a timely manner.

Required Education

• University degree (Honours) in a relevant discipline.

Work Experience

• Minimum five (5) years of experience in banking.
• Two to three (2-3) years of experience specifically in relationship management and sales.
• A proven track record in sales management.
• Skills in sales, credit, and relationship management are an added advantage.

Additional Requirements

• Computer proficiency, especially in spreadsheets (Excel), word processing, and PowerPoint.
• Relevant business experience and commercial acumen.

Technical Skills

• Relationship Management: Proven ability to manage and grow a portfolio of corporate clients, including multinationals, government, and development organisations.
• Sales & Origination: Strong track record in business development, cross-selling banking products, and meeting financial targets.
• Credit Knowledge: Understanding of credit processes, lending products, and risk assessment relevant to corporate and infrastructure banking.
• Market Intelligence: Ability to analyse competitive positioning, pricing, and product performance to inform strategy and client engagement.
• Computer Literacy: Proficiency in Microsoft Excel, Word, and PowerPoint for client reporting, proposals, and presentations.

Soft Skills

• Communication & Negotiation: Excellent verbal and written communication, interpersonal, and negotiation skills for engaging with C-suite executives and government stakeholders.
• Self-Drive & Initiative: Outgoing and self-motivated, able to work under minimum supervision and take ownership of client outcomes.
• Team Collaboration: A strong team player who works effectively with SRMs, segment heads, and cross-functional teams.
• Energy & Enthusiasm: High energy, results-oriented, and able to thrive in a target-driven corporate banking environment.
• Time Management: A self-starter who is goal-oriented and able to meet tight deadlines consistently.

dfcu Bank offers a competitive compensation package for this role, in line with the bank’s HR Policies and Procedures Manual. As a Relationship Manager in the Corporate and Institutional Banking division, you can expect a market-aligned salary, performance-based incentives tied to origination and portfolio growth targets, and access to the bank’s staff banking products. dfcu’s “Fired-Up” strategy invests in talent development, sector specialisation training, and digital tools to support its front-line teams.

• Join one of Uganda’s oldest and most established banks (62 years), with a UGX 3.9 trillion balance sheet and deep roots in development finance.
• Work in the infrastructure and energy desk, one of dfcu’s eight priority sectors, at a time when Uganda is scaling investment in energy generation, roads, and industrialisation.
• Gain exposure to complex deal structures: co-underwriting with DFIs, blended financing, portfolio guarantees, and structured trade finance.
• Report to the Sector Head and collaborate with the CIB leadership team led by Executive Director Kate Kiiza, giving you direct access to senior decision-makers.
• Build relationships with multinationals, large corporates, government, and development organisations, a portfolio that opens doors for your long-term career in corporate banking.
• Benefit from dfcu’s digital-first culture: over 80% of transactions are digital, the Aurionpro partnership is transforming transaction banking, and new API integrations are rolling out.
• Develop your skills through structured mentoring by SRMs and segment heads, with a bank that explicitly invests in upskilling its relationship managers.

Interested candidates who meet the requirements should apply online through the dfcu Bank careers portal before the deadline of Wednesday, 30th September 2026. Visit dfcu Bank Careers, then click on “Career Opportunities” to get started. dfcu recommends using Google Chrome for the best experience.

Only shortlisted candidates will be contacted. All recruitment terms and conditions as stated in dfcu Bank’s HR Policies and Procedures Manual shall apply. NextRoleHub never charges for job applications. If anyone asks for payment, report them immediately.

• Quantify your sales track record: state the size of the portfolio you managed, revenue originated, and how you performed against targets. dfcu is looking for a proven closer.
• Highlight infrastructure-sector experience if you have it. This role sits in the infrastructure desk, so any exposure to project finance, energy, construction, or government lending will differentiate you.
• Demonstrate cross-selling results: the role specifically requires growing wallet share across borrowing and non-borrowing clients, so give concrete examples of products you have cross-sold.
• Show you understand the competitive landscape: mention how you have gathered and used market intelligence to win or retain clients against competitor banks.
• If you have experience with multinationals, parastatals, or development organisations, name them (where appropriate) to show the calibre of your client portfolio.
• Prepare for a credit-knowledge test: dfcu values sales paired with credit skills, so brush up on credit analysis, lending structures, and risk assessment before interviews.
• Apply through the official dfcu careers portal using Google Chrome. Ensure your CV is current and your cover letter references the Infrastructure segment specifically.